Seller Terms

Last Updated: July 31st, 2026

Draft — under legal review. This document describes how selling on Echify works today, but it is not yet the final legal agreement.

1. Who These Terms Are For

These Seller Terms apply to any account that publishes a catalog, sells products or services, or sends payable invoices or offers on Echify. They supplement the general Terms & Conditions. By enabling payments or publishing a catalog, you agree to these terms.

2. Verification and Payments Enablement

Selling on Echify has two independent unlock steps:

  • Verification – we confirm that you are who your profile says you are (identity check, and for businesses a short business-details review). Verification is required to publish a catalog and grants the verified badge. It is a trust mark, not an endorsement of your products or services.
  • Payments enablement – you connect a Stripe account so buyers can actually pay you. Until your Stripe account can accept charges, your items show a "contact" or "request a quote" option instead of a Buy button, and you cannot send payable invoices. Echify never collects a buyer's money on behalf of a seller who cannot receive it.

Verification may be revoked for fraud or misrepresentation, which removes the badge and the ability to publish. Charges may be paused if unresolved refunds or disputes accumulate (see Section 5).

3. Fees

Echify charges a platform fee per transaction. The platform fee is charged on top of Stripe's payment processing fees, which vary by payment method and are billed to you by Stripe directly. When a sale comes from a creator's recommendation, that creator's commission is added to Echify's platform fee on that sale — the buyer's price never changes, and the commission is shown to you before money moves.

Transaction typeEchify's fee
Checkout order (product or service purchase)6%, on top of Stripe's payment processing fees
Invoice / payment request2.5%, on top of Stripe's payment processing fees
Sale from a creator's recommendationThe creator's commission is added to the fee above
Creator commission payout (balance to bank)10% of the payout amount
Spending commission balance in-app0%
Verification$7 one-time (founding launch offer — pay once, keep verification)

You charge buyers on your own Stripe payment account: you are the merchant of record on every sale, and you own refunds, disputes, and sales tax (Sections 4–6). On a full refund Echify returns its entire fee for that sale — the platform fee, any creator commission, and any shipping reimbursement — so your only cost on a refunded sale is Stripe's processing fee, which Stripe does not return. Partial refunds return the fee in proportion to the refunded amount.

The exact fees applying to your account — including any individually agreed rates — are always visible in the app under Settings → Payments, and are shown at the point of action before money moves. Echify may change the global fee schedule with in-app notice; individually agreed rates change only by agreement. Every charge records the fee schedule version it was priced under.

4. Refunds, Disputes, and Who Pays

Every charge is made on your Stripe payment account: you are the merchant of record on every sale, your business name appears on the buyer's statement, and you are economically responsible for your own sales. In plain terms:

CostWho pays
Payment processing feesSeller — billed to you by Stripe; rates vary by payment method and are not returned on refunds
Refund principalSeller — refunds are funded from your Stripe balance; Echify returns its entire fee on a full refund (pro-rata on partial refunds)
Chargebacks / disputes (amount and dispute fee)Seller — disputes are handled in your Stripe account and draw from your balance; Echify surfaces dispute activity so you can respond
Buyer fraud (stolen cards)Handled as a dispute; fraud screening applies to every charge

Refunds and disputes are between you, the buyer, and Stripe: Echify does not front refund money, and a refund that exceeds your available balance is resolved between you and Stripe.

5. Pausing

Echify may pause your ability to accept charges when required by our payment partners, during a fraud or payment-integrity investigation, or as a moderation action. While paused, your catalog remains visible but Buy buttons and payable documents are disabled with a "charges paused" notice.

6. Taxes

You are the merchant of record on your sales and responsible for your own sales tax collection and remittance. Stripe issues tax reporting forms (such as 1099-K) for payment accounts where thresholds are met. Nothing here is tax advice — consult your own advisor.

7. Changes to These Terms

We may update these Seller Terms as the platform evolves. Material changes (including fee changes) are announced with in-app notice before they take effect. Continued selling after the effective date constitutes acceptance.